Tetherow looks like a high-end property—until you actually interact with the staff. From the moment we arrived, the service fell completely flat. The ProShop feels like a place where the employees hide in the back to talk about people rather than assist guests. Zero engagement, zero hospitality, and absolutely no sense of welcoming golfers. The head gal is about as friendly as a poke in the eye. For a resort that markets itself as premium, the customer interaction is shockingly bad. The hotel isn’t any better. “Mid” is honestly generous. The staff didn’t seem to care that our room was booked incorrectly or that we were clearly unhappy about it. No apology, no attempt to fix the issue, nothing. Just indifference. What’s even more concerning? We’ve written reviews in the past—and they mysteriously disappear after 2–3 weeks. It’s hard not to feel like negative feedback gets quietly removed instead of addressed. For a property that prides itself on luxury, the guest experience is anything but. The setting is beautiful, but the customer service needs a complete overhaul. Until then, we’ll be taking our business elsewhere.

Had a wonderful stay at Tetherow this past weekend. Reached out for assistance in planning a last minute engagement on the property and Jim made sure I was taken care of. All the staff were informed and were very excited. Thank you again!

This was a great experience for our extended family of 9 people including 5 grandkids ranging in age from 24 to 6 years old. We stayed in one of the houses. They enjoyed the hot tub, the gym, and just chilling. We played monopoly, scrabble, and put a 1000 piece jigsaw puzzle together. They went snowboarding on Mt. Bachelor 2 days, we visited wineries, breweries, and Old Mill Town. A very relaxing week between Christmas and New Year's Day.

Convenient to Bend city center - spacious rooms with fair pricing . Here in winter so no golf , but hot tub and pool very nice . Great food (only if the restaurant decides to pick up the phone) which makes it hard to feed kids that don't want to go to the restaurant. I would not call this Luxury and design already dated for being so new . It's nice , but not luxury.

I’m at the resort every day, but I’ve stayed there in the past a top-notch Resort. They do their best please the customer and it helps that the area is one of the most beautiful places in Central Oregon. Great golf course and a great workout area with a pool.