Worst beds I ever slept on. Everytime I’ve stayed I woke up in pain. Beds felt like I lived in the Flintstone ages. Played poker. Dealers are weak. They expose too many cards. It allowed me as a player to see other hands as they tossed the cards too high. And when corrected by other players they became irate and rude defending their faults instead of correcting their dealing. Table games the dealer kept messing up and missing the count. And couldn’t count out payments correctly. We had to help the dealers a lot more than we actually played. The machines are super tight. Some nice employees but a lot of rude employees too. One server in the restaurant goes above and beyond to help. The restaurant buffet has been getting worse and worse over the past stays. I would not recognize buying the over priced beer. $6 for corona bottle. All in all. I won’t be going back.

Had a great time, won some lost some more. Someday I will learn to leave when I'm ahead! Didn't stay there but just a quick afternoon trip with some family. Drinks were good super nachos were a bit cold but we ordered it up at the bar area. I miss the days when a waitress would come around the machines checking to see if anyone needed a drink but life goes on.

Our first time visiting and staying at the hotel. Would recommend booking online as we payed $257 for one room for one night through the hotel. Overall a very fun exciting unique hospitable experience. The only thing I don't agree with is the shower in the bathroom doesn't have a wall. It's a frosted 3/4 pane glass that everyone can watch you shower in the hotel room. .... Literally only works for romantically involved couples. Not coworkers or families with teenagers. They really need to consider offering an optional privacy screen in the bathroom. Very relaxed good natured staff overall. Had wonderful experiences at all the food venues except the big drop Cafe. We were 30 ft away from the counter reading the menu and a very tall white lady with a dark brown ponytail comes and stands at the counter and thrusts her hands down glaring at us with the biggest death stare. It was 10:30 and it closed at midnight. I took about 10 minutes looking at the menu with her staring at every move I make until I walked to the counter and then she just walked away . I went back and looked at the menu some more and she came back out and glared at me some more. I thought maybe I was at Spirit Halloween and this was some kind of decoration. When I walked back she yelled at someone to come wait on me. As if they were really exhausted by my presence. I quickly ordered and quickly received my food and it was EXCELLENT . Bummed i didn't try more appetizers because i couldn't concentrate ordering under the death stare. Overall I definitely recommend this place for a fun getaway it is worth the trip and the money !

Currently I am at the Grand Falls Casino in Iowa, on December 31, 2025 at 2:01 pm. I asked the front desk staff on a place to eat in this facility. The front desk recommended the Sports Bar restraunt. I came and asked the two ladies, do I seat myself. The older server in the referee outfit, said yes seat yourself. I walked over to their left, and sat myself in the lounge chair area, with the moveable white tables. I sat and sat and sat and sat and sat. Other people came in, the older woman jumped on them and gave them beers, and took their order. I was the only darker tall person in that restaurant, so it could not be hard to know, that I have not ordered yet. The older woman has to be marginal at her job, if she missed me. I personally will not come to this location, and I definitely will not recommend this spot, for my company corporate outing. I really wanted to see how this location was, before I made my final decision. This happened one day before the New Year. The Sports Bar was not busy when I arrived, so that excuse will not be used. Her managers, please hold her accountable with a proper documented Coaching. I have to give it a rating and this experience is NO STARS, a big thumbs down.

Cindi J truly went above and beyond to help us, and we couldn’t be more grateful. Her patience, professionalism, and willingness to go the extra mile made a huge difference in our experience. It’s rare to find someone who genuinely cares about providing outstanding customer service, and Cindi absolutely does. She made everything smooth, stress-free, and handled every detail with kindness and efficiency. Highly recommend working with her!