Room furnishings were a bit dated, had an upgraded suite but the view was nice. The service staff was very friendly! Teresa at the front desk was more than helpful! Super informative and kind. Played two rounds of golf here and the course was great! Was able to get even get some pickleball and swimming in as well! Overall great experience!

Every bit of this vacation was 5 Star. The grounds are beautiful. Everything is well maintained. The staff is amazing! From Teresa at the front desk, to Brittany, our barista, to Riley our pool waitress, to Joni, hostess at the butcher club, to Angel, our waitress at Honeybelle restaurant, all were phenomenal at what they do. Kind, attentive, exceptional service! I do not even golf but there is plenty to do between the pool, the driving range and the bicycles you can take out! It was all phenomenal! Highly recommend as a a place to go to for a relaxing escape!

My stay at the PGA Hotel in West Palm Beach was wonderful, but one person truly elevated the entire experience—Tameisha. From the very first morning, Tameisha welcomed us with genuine warmth, kindness, and a beautiful smile that made us feel like more than just guests. She went above and beyond every single day to ensure our breakfast experience was exceptional, always checking in with us, making sure everything was perfect, and creating such a welcoming atmosphere. Her hospitality is truly unmatched. You can tell she genuinely cares about every guest she serves, and her professionalism, attentiveness, and positive attitude left a lasting impression on us. It’s rare to come across someone who makes you feel so valued and appreciated simply through their kindness and dedication. The hotel is fortunate to have someone like Tameisha on its team. She is the kind of employee who turns a great stay into an unforgettable one. Thank you, Tameisha, for making every morning so special. We hope to see you again on our next visit!

Cannot say enough about this resort. From the moment we arrived it was such a pleasant experience. All of the staff were incredibly helpful and friendly. The valet and concierge team made it a point to smile and say hi to my toddler son. We ran into an issue with our baby monitor not being able to connect to the public WiFi and the front desk team along with Pete and the security team went above and beyond to make sure it was resolved. Daniel and Marsha with the concierge team were always extremely helpful and kind. We were coming in a bit early and were still able to get an early check in. They also had the crib set up and ready to go in the room for us. The room itself was amazing. Very spacious, dual vanity sinks/mirrors, and the bed was super comfortable. My only issue was the pool service and the team who was in charge of it. They would swiftly clear your towels AND belongings within 15 minutes of you not being in the chairs. We have a small child, he cannot be out in the sun for long periods and also needs to be changed. When we returned, my pants and hat were gone. When I asked the pool staff if they had any items that were turned in they just looked at me and laughed. Extremely rude and unhelpful. Besides that, 10/10 experience and would totally come back here for a stay.

My rating is more of a 3.5 - We stayed here for a weekend to celebrate my husband’s birthday. I booked this hotel under The Edit with Chase Sapphire Reserve and the benefits included the $100 credit and $60 daily breakfast credit - no room upgrade or welcome gift. While the property was beautiful and I wish we had time to explore the spa, our room was a little bit of a let down only due to the fact we had to request our bedding be changed because there was blood on it and also the bathroom trash can had blood stains on it too. In addition, for a 5 star resort there should be better comforts provided in the room itself (this is just me comparing to other 5 star properties though). From the moment we pulled in for valet service, the staff were all kind. I had a private lesson booked for my husband and tee time on The Fazio and the Golf Academy folks were super responsive and recommended based on our needs. Steve Haggerty was our golf trainer and was great company with super helpful tips to help my husband improve his swing! We will be headed to a range to practice what he taught! We cooled off at the pool after our tee time, they had a DJ and some kind of animal encounter after which I thought was unique! They also have Banyan Buddies for kiddos which I honestly wouldn’t mind taking our daughter back here to check out what that amenity is like. We ate at Birdies Diner and Honeybelle for breakfast. I would say stick with Honeybelle as I felt the diner was a little too basic, but that’s all preference based! For dinner, we had reservations at the Butchers Club and the host was so sweet when seating us - unfortunately I do think you can get a better steak elsewhere. Maybe I had higher expectations and should have gone in without them, but I think there are some improvements that could be made. Overall loved the property and amenities, but the rooms itself could be better.