Stayed here for my husband and I’s 10 year wedding anniversary, and everything was just perfect! The view from the balcony, easy access to the beach/pool, staff were so nice (brought us champagne and chocolate covered strawberries with a signed card from them too!) bright, and spacious room! And close to restaurants, shops and cafes! Within walking distance, like 5-7 minutes! Everyone is so nice, staff and guests! We truly enjoyed our stay here! Highly recommend staying with Omni on Amelia Island! A wonderful and magical stay for such an amazing occasion!

We stayed at Captain’s Court, which is the first villa property south of the hotel. We had a great experience, it was our first time back since COVID. Visiting in late July, it was less crowded than previous times. While staying on property always provides an excellent experience, we had a couple issues with our room. Please note- when you book through the Omni (or at least this has been our experience twice) you pick the “amenities” not the specific villas. For example, we picked an ocean view villa. While yes, it was oceanfront (which was amazing!) the room appeared to have been vacant for a prolonged period of time. We found lots of dust, there is no housekeeping service (6 night stay), and weirdly enough no nightstands/tables in the bedrooms. Lastly, Captain’s Court is not mobility friendly, which they did not check with us before our stay. Our unit has several in-unit flights of stairs, and there are lots of external stairs that you must use to get up to the units. There are no elevators. This was challenging for us due to the size of our luggage. The Omni property offers many options for food, beach rentals, activities, etc. We love staying here, it holds a lot of nostalgia from when we were younger, and we will always love vacationing here. But it does seem to be a little bit more commoditized (we were asked to tip when we went to rent a golf cart?) and I could do without that. Thank you Omni!

A review for this resort was a long time coming…. We’ve visited this Omni resort at Amelia Island numerous times over the last 8 years and every single time we visit it’s a wonderful time! A spectacular resort with a lot of amazing amenities, scenery, and staff who make you feel so genuinely welcome! We had the wonderful Ms. Deidre check us in on this trip - July 4th weekend! She quickly got us checked in, sorted out our room and a whole lot of “perks” to set the tone for an awesome family vacation! The kids even got a special Omni kiddie bag filled with goodies! How thoughtful!!!! The food at the poolside restaurant is always fresh and hot. A new Pizza place served up some delicious pies! Kids were super happy in the pool as always. The beach was spectacular this time and who doesn’t love hunting for shark teeth with kids??? The 250 year July 4th celebration fireworks and party they hosted the evening of was oh so fun!!! Lots of great memories were made and an incredible experience for all to remember! Can’t wait to go back again for another family vacation soon. Go ahead, and book a room and make some wonderful memories!

I don’t even know where to start, honestly! I brought my mom here to celebrate her birthday and have a girls getaway close to home but we didn’t feel close to Jacksonville at all, in the best way! We arrived early for check in and were greeted with the friendliest staff. They stored our luggage and told us all about the resort and what we could do before our room was ready. We decided to take the shuttle and go shop around and grab lunch. We loved Salty Threads and both bought multiple items. We ate lunch at Marché Burette and listened to live music. Our room was ready right before 2:30 so we went back, changed into our swimsuits and enjoyed a few hours at the pool before dinner and surfcaster which was UNREAL. We finished off our night at the sea glass bar where we were taken care of by Debra, Anna and Trenton. They made my mom feel so special and went ABOVE and BEYOND to make her happy! I can’t say enough good things about them. We enjoyed all day by the pool the following day and had lunch at surfcaster and dinner to bobs. The food everywhere was as delicious. We didn’t skip out on dessert and enjoyed everything we ate. We were sad to leave and are already planning our next trip! Thank you to all who work at this beautiful resort and thank you again to Debra, Anna, and Trenton! It wouldn’t have been the same without you!

The Omni Amelia Island Resort is very family-friendly, which our family truly enjoyed. They offered daily activities for children, along with activities for adults, making it a wonderful place for families to relax and have fun together. Unfortunately, our experience with the front desk customer service was extremely disappointing. We needed to have our toddler’s car seat cleaned before traveling home and were directed to a third-party laundry service recommended by the resort. We contacted the company but never received a response. On our final day, the car seat cover was still damp after I attempted to wash it myself, so we asked the hotel if they could simply help us dry it. Not only did the front desk refuse, but the way the situation was handled felt unnecessarily rude and dismissive. After spending more than $5,000 for just a few days at the resort, it was incredibly upsetting to end our stay using a hair dryer in hopes of getting the car seat dry enough for our toddler to travel safely and comfortably. We understand that the hotel may have policies limiting what staff can place in their dryers, but kindness, empathy, and an effort to help us find another solution would have made a tremendous difference. While we genuinely enjoyed the family\-friendly amenities, the lack of care and professionalism from the front desk left a very disappointing final impression.