Aurora Hills Golf Course
Location and Contact
Details
Holes
Par
Yards
Rating
Slope
RangeDriving Range
Description
Tee Times
Reset
Reset
Sat, Oct 31
63
Sun, Nov 1
67
Mon, Nov 2
56
Tue, Nov 3
59
Wed, Nov 4
59
Thu, Nov 5
52
Fri, Nov 6
55
My husband, our two children, and I had a 4:30 p.m. tee time and were playing nine holes. Around 6:30 p.m., while we were on our ninth and final hole, the course marshal, Steve, approached us and told us we needed to move faster. I immediately responded, "I'm sorry, we'll go faster." Instead of simply accepting that response or having a respectful conversation, Steve screamed back, told us to look at the people behind us and "golf faster," then drove away. I went to the clubhouse because I felt the interaction was unnecessarily rude and wanted to discuss it. What followed was one of the most disappointing customer service experiences I have ever had. During the conversation, three different men referred to me as "hysterical." Did I raise my voice? Yes. After repeatedly feeling dismissed, ignored, and talked over, I became upset. I also cried. Not because of golf, but because I felt like no one was listening to me and parts of the situation felt more like I was being mocked than heard. At one point, in front of my daughter, I asked Steve to stop walking away from me and have a face-to-face conversation. Rather than addressing the situation, he threatened to call the police. What makes this especially frustrating is that when Steve later spoke with my husband, my husband explained that we were not behind pace at all and that we were actually right on time. Steve agreed and admitted that he was wrong. In other words, the entire situation could have been avoided with a respectful conversation from the beginning. Steve then told us he hoped this would not leave a bad impression of the course and that he hoped we would come back. My husband's response was simple: it is unlikely. No child should have to watch their mother be treated that way for asking to be spoken to with basic kindness and respect. I am a new golfer and was excited to spend an evening on the course with my family. Instead, I left feeling humiliated and discouraged. I fully understand that course staff have a job to do and that pace-of-play conversations are sometimes necessary. What is not necessary is speaking disrespectfully to customers, dismissing their concerns, calling them "hysterical," threatening them, and then later admitting the complaint was unfounded. The golf itself was not the issue. The treatment we received was. Unfortunately, that is what our family will remember about this course.
Abby
1.04 months ago
Played course on 29 June 2025. Course staff was informative and welcoming. The course has great practice facilities with a full size range, putting green, pitching area, and chipping area. The course is is good condition. Tee boxes cut and level, fairways not patchy and really green, the rough is not too thick where it makes it not so fun, the bunkers well maintained, and the greens roll great!! They can be a bit fast as well. The course is really flat and good for walkers. Most holes on the course are pretty straight but they do have a few dog legs that make you think twice. I enjoyed this course and it is worth the price. I am glad I picked this course for a weekend getaway. Not sure what there is to complain about this place. Don't listen to those poor reviews. I took pictures to prove what this course is worth. Highly recommend to all golfers.
Ovell
5.0over 1 year ago
Cart paths are rough, but course in good condition. Fast greens! I like the layout, my hubs did too. Im only 5 years in, but he's played for over 40 years, all over the world (USMC Ret). Cheater views of mountains, bonus. Restaurant was small, but nice. Bartender very nice. Food smelled great, although we didn't eat. The best part of the day was Lilly, on the beverage cart. Professional and lovely to talk with. Way to go Lilly! When we're here from outside home state of Florida we'll play it again.
Ellen
4.0over 1 year ago
Older guy in the pro shop is sarcastic from the start of the interaction and ripped us off of at least 25 balls on the range used his hands to put it in the bucket when I counted it and came back he dismissed me horrible customer service great grass. Seems like only regulars get good service.
Edward
2.05 months ago
I’ll start of by saying that I almost never leave a review anywhere, but my experience here was so unbelievably frustrating that I had to leave one. The golf cart tech here was so belittling and rude to us for no reason other than we were not fulfilling his agenda of wanting to leave early on a Friday. It was 2:15 pm…. If you don’t want to work on a Friday at a golf course that SOMETIMES has beginner golfers playing…go find another job or enjoy unemployment. Or at least, start off a conversation with any sense of decency to the people you’re talking to and treat them like human beings.
Gage
1.011 months ago
Filters
Check your email
A link to reset your password has been sent to . Please check your spam just in case!
Password Reset Successfully
Log into your account with your new password
Registration Complete
Please check your email to confirm your account. If you don’t see it, be sure to check your spam folder
Account Confirmed
You can now log in to your Fairway Finder account
Unlock Alerts
Sign Up to start a free 14-day trial and start using alerts. No credit card required.
Heads Up
We're redirecting you to the course's website to finish your booking. Some filters (like date or time) may need to be re-applied there.