This review is for 501 restaurant, not the golf course. This is to give accolades to a lovely, hard working young lady, Alexandra, who has worked there for as long as I've been eating there...3 years. I've dined at the restaurant on several days and evenings, solo and with others and always leave feeling appreciated and respected. Plain and simple, Alex makes 501 restaurant worth visiting. I've watched her work harder than anyone on that property. She is so attentive. My career is in hospitality and I honestly thought this young lady, Alex, was the General manager. The manner which she handles herself, her staff and the customers is above and beyond what I've seen in my 40 years experience. I visited 501 a few days ago, when Alex just happen to have a day off and from now on, I will call to be sure she is there.
During my most recent visit, When I asked to speak with a manager, (assuming someone must be in charge in Alex's absence), a cook from the kitchen, Aaron, came out to me and rudely announced to me how I was mistaken about "who was in charge at 501". Look, I just wanted to let someone know about my superb experiences with Alex and how I've seen her go out of her way for their customers, I was just trying to give her some much deserved credit, not get insulted by some cook with a bad attitude. My efforts went unrealized.
So, I decided to call the following day and ask how I could get my opinions in to the owner or someone who could relay them to whoever they need to, so Alex could be rewarded for her hard work. Shockingly, i found out that there is another guy who is the general manager?? I was shocked. I've never seen this "Louis" man and have left him 3 messages without any return call from him yet. I honestly thought the guy on the phone was punking me about this Louis guy, until I looked at their website.
Long story short, Alex, or whoever owns that restaurant, thank you for always making mine and my families dining experiences so special. Alex, you are why we will continue to visit. Thank you for all you do...... and I hope Louis shows up one day to give you a raise, you deserve it!