I recently stayed at the Equinox Resort in Manchester, VT, and unfortunately, the experience did not match the price point or expectations of a luxury property. For the cost, I anticipated a truly lavish stay, but the rooms felt rather ordinary. The beds and pillows were fine—comfortable enough, but nothing memorable or indulgent. The bathroom was particularly disappointing: the tub faucet was so encrusted with mineral buildup that it was impossible to pull the lever down to fill the tub, leaving only the shower option available. Additionally, the property is not especially accessible for people with disabilities, which was surprising and concerning for a resort of this caliber. Overall, while the resort has name recognition and a beautiful setting, the details and upkeep fell well short of what I expected for such an expensive stay.

Loved our stay at this historic gem! The Equinox Golf Resort & Spa is full of charm and warm hospitality. The property is historic and older, but it’s very well maintained and clean — you can feel the care put into it. The service truly stood out; the staff checked in with us throughout our stay and remembered us by name. You don’t find that kind of personal touch at many places anymore. The grounds are absolutely stunning, perfect for strolling or relaxing. We also loved the 24-hour coffee and tea service in the lobby — such a thoughtful perk! There are two well-kept tennis courts, a great pro, and plenty of free parking in the back. A truly relaxing and memorable experience.

I booked this trip for my family as a splurge and was disappointed from the moment we parked until the moment we checked out. Given the reputation of the hotel, we were willing to pay the high prices and the "resort fee", but there was no service that made any of this worthwhile. We had no help getting to our room, which was a pretty good distance with all of our bags and was also difficult to find. Once we walked into the room, it was obvious it was just a basic room with no real ammenities--not even coffee? We wanted to do the burger and beer deal at the Falcon Bar (partially because almost literally every other restaurant in Manchester was closed for 'spring break', but that's a different issue) where the tension was palpable because the one server was completely overwhelmed. We waited half an hour for our beer and about an hour for our burgers, which was pretty stressful since we were dining with our baby. My husband left in the middle to try to refill our water himself, but there wasn't any to be found anywhere on the first floor. The website mentions a huge nature preserve "on site", which you actually have to walk to off the shoulder of a road which I didn't feel comfortable doing with a dog and a baby. If I had known this, I also wouldn't have paid an additional daily fee to bring my dog. The hot tub and the sauna were not working. My husband did say he enjoyed the golf course. Overall, if you're looking for a nice relaxing trip, book somewhere else.

This hotel is in desperate need of investment. It has serious rot all over. Many of the windows including the one in the room we stayed in have plastic stapled to them hiding missing panes of glass. It being “old” is no excuse for the owners not up keeping the historic building. Especially at over $500 a night. In terms of hospitality, the service was poor and the staff seemed rather miserable, besides the college age door men who seemed more concerned about talking to each other than helping the guests. Overall very beautiful town, location and historic significance but for the price you’d hope the owners would take better care of the old place.

Checked in and left. This hotel was so bad that I rather lose all my money than pay and stay and suffer. I’ve never in my life stayed at a hotel that made me do this and I spend 200 nights/year for 15+ years now traveling for work. Atrocious property. Awful service. For years it looks like the manager spends a good time responding to reviews versus fixing anything, starting with the tone and attitude of staff. Run-down, decrepit.