Tetherow looks like a high-end property—until you actually interact with the staff. From the moment we arrived, the service fell completely flat. The ProShop feels like a place where the employees hide in the back to talk about people rather than assist guests. Zero engagement, zero hospitality, and absolutely no sense of welcoming golfers. The head gal is about as friendly as a poke in the eye. For a resort that markets itself as premium, the customer interaction is shockingly bad. The hotel isn’t any better. “Mid” is honestly generous. The staff didn’t seem to care that our room was booked incorrectly or that we were clearly unhappy about it. No apology, no attempt to fix the issue, nothing. Just indifference. What’s even more concerning? We’ve written reviews in the past—and they mysteriously disappear after 2–3 weeks. It’s hard not to feel like negative feedback gets quietly removed instead of addressed. For a property that prides itself on luxury, the guest experience is anything but. The setting is beautiful, but the customer service needs a complete overhaul. Until then, we’ll be taking our business elsewhere.

This was a great experience for our extended family of 9 people including 5 grandkids ranging in age from 24 to 6 years old. We stayed in one of the houses. They enjoyed the hot tub, the gym, and just chilling. We played monopoly, scrabble, and put a 1000 piece jigsaw puzzle together. They went snowboarding on Mt. Bachelor 2 days, we visited wineries, breweries, and Old Mill Town. A very relaxing week between Christmas and New Year's Day.

Convenient to Bend city center - spacious rooms with fair pricing . Here in winter so no golf , but hot tub and pool very nice . Great food (only if the restaurant decides to pick up the phone) which makes it hard to feed kids that don't want to go to the restaurant. I would not call this Luxury and design already dated for being so new . It's nice , but not luxury.

Stayed three nights at the resort hotel. No soaker tub as advertised, walls are so thin the people below us stayed up blasting music until 430am, no room service and the restaurants at the resort do not deliver to your rooms. Phone charging port on the lamp was busted so only one working outlet in the room. Lighting requires one of your two room keys to operate. Two bathrobes for the four guests we had. No cleaning of the rooms or fresh towels brought any of the three nights we had to take out our own trash. The heated pool and hot tubs were full of wild children. Tv was so old it barely had any channels and you couldn’t even airplay shows from your phone. Pillows and sheets were so uncomfortable. Do not recommend.

Beautiful resort, welcoming staff, clean facilities. They have a pool, hot tub, sauna, steam room, and obviously a massive golf course. The rooms are nice and. Lean. Great experience.