Overall the resort is a step into luxury. Love all that the grounds offer from games to coffee shop/store to fire pit sitting areas. A shuttle around the property is available and was a welcome. We stayed in an area with more of a time share vibe. Next time I want to be near the mansion. Great for families, dogs and getaway.

Their customer service is the worst I’ve experienced. I called multiple times to sign up for an exercise class, but nobody picked up. When I showed up at the reception, they sent me to the spa to register, but there was no one there either. Eventually someone showed up, but they were quite rude and simply told me to go to the class, without any instructions or explanation of how the signup process works. In the end, I just walked into a class. Everyone there said they were dissatisfied with the service because everything feels disorganized. Staff keep routing people around, but no one actually helps solve the problem. At least the class itself was nice. The instructor was very patient, even though the staff didn’t help much with the sign-up process or provide extra gear. Both the hotel and fitness receptionists had an attitude. Some club members even said the service here is rude. I’m very surprised and honestly a bit sad about the experience.

It was an amazing experience to stay in Silverado resort, even though the weather wasn’t helping. Staffs, especially front desk person, were super welcoming and nice. This resort has peaceful view that I really enjoyed. I definitely will come back for my Napa trip.

Great space to host a conference. Exceptional service and food, the best buffet conference food I've ever had (and I've had plenty!). Couldn't be more impressed with the property and staff overall. Great job, Silverado Resort!

Fantastic resort! We booked a home here, 3 bed, 2 bath.. and spent time after Christmas 3 days 2 nights. We enjoyed golfing, tennis and warm water pool, and weather was fortunately Sunny days mostly during our stay. Napa downtown is in proximity gives access to more food options! Resort staff is friendly and amenities are great! Would like to visit again!