Tried to schedule a tour to look at an apartment here and never heard back from 2 separate emails from apartments .com and their website. Reached out via phone and managed to get contacted about setting up an appointment by the realty company, skylight. Their rep, a Khalonnie only gave one available time slot. We agreed to it and she confirmed that she'd be there. We showed up on time and she never showed. Never contacted us to let us know she wasn't going to make it, nothing. There was even 2 other people waiting who said they had an appointment right before us and she hadn't shown up for them either. This failure really reflects poorly on the management of this apartment. If they can't even meet with and fully ghost prospective clients, who's to say they won't do the same to their tenant. Wouldn't recommend anyone to go through the process of trying to get an apartment here.

So far really good! The apartment complex is nice, clean, quiet. The property manager is very helpful. No complaints!

I lived at this apartment complex for one year (December 2024 – January 2026), and I regretted signing the lease within two weeks. I leased a ground-floor unit facing the hillside. One week after move-in—on Christmas Day—my apartment was burglarized. The unit next to mine was also broken into. I was fortunate that I had not yet moved most of my belongings in, but as a woman living alone and moving out on my own for the first time, this incident immediately made the unit feel unsafe. Unfortunately, this was only the beginning. The burglars shattered my sliding glass door, rendering the apartment unsafe and effectively unlivable. Management (Jorge Velasquez) took weeks to complete repairs, yet I was still expected to pay full rent. Their justification was that only the “balcony” was considered uninhabitable due to the broken glass. As a result, I was offered a $100 credit on a $2,400/month studio, which was entirely unacceptable given the circumstances. Due to the break-in and the fact that a homeless shelter is located directly next door, I requested to move to a second-floor unit for safety reasons. Rather than being accommodating after a traumatic incident, management informed me that moving units would require an additional $200 per month and signing a brand-new 12-month lease, effectively starting over. My only alternative was paying approximately $5,000 to break the lease. I felt coerced into signing. Safety issues persisted throughout my tenancy: • Men followed me into elevators • Unauthorized individuals loitered inside the building at all hours • Strangers repeatedly entered secured areas I reported multiple incidents. Nothing was done. There are no security cameras in stairwells, facing the hillside, or in the garage—even after multiple break-ins. Management is fully aware of ongoing safety concerns related to the neighboring shelter and has taken no meaningful action to protect residents. To make matters worse, the neighbors in the unit next to mine were operating a brothel, a fact that was confirmed to me directly by onsite management. This went on for the first five months of my lease, and I doubt other residents were ever informed. They were eventually evicted—only to move into the complex next door. This raises serious concerns about tenant screening and oversight. Most recently, after being away for three months due to my job—while continuing to pay rent—I returned to the property and immediately encountered a homeless man sleeping in the stairwell. Later that same day, another individual followed us into the garage on a bicycle. I provided management with a 60-day notice stating that I would not renew my lease. I followed up 30 days before lease end requesting a move-out checklist, which was sent to me. Then, three days before my lease end date, I received an automated rent payment reminder. When I contacted management for clarification, I was told that I had “never said I was vacating,” and that I was now month-to-month and responsible for another full month of rent. At no point did the leasing agent, Bryanna Andrade, clarify this requirement or remind me of any additional steps, despite my clear communication that I was leaving. When I asked if they would allow me to vacate even half the month—something that would clearly benefit them by opening the unit for a new tenant—I was told no. This felt intentionally misleading and purely profit-driven. The units themselves are attractive, and the location is good. However, this property is grossly overpriced given the total lack of safety, security infrastructure, and concern for residents. While the onsite manager is friendly and lives on the property, he either lacks authority or fails to advocate for tenants. Upper management is the real issue. Do not be fooled by appearances. When something goes wrong—and it will—management will not support you. I strongly urge anyone considering this property to think twice. Do not sign a lease here.