Beautiful setting, big hotel surrounded by a manicured golf course. Room was spacious, the pools are big and heated, especially the main one by the slides. The adult pools were not as cleaned as expected, we also noticed the landscaping around the pools needed some work. Service wasn’t the best, it was hard to find food within the hotel. The main restaurant is overpriced and the Fire Lounge offered a small bites/menu only. Fortunately we found the Chef’s secret window and had good burritos even tho we had to wait 20 min as the server was delivering room service. Also disappointed that they only have breakfast buffet on weekends! For such a big resort I was expecting more staff and more dining options.

This Westin Resort & Spa is a great location that is very family friendly. Great staff, lovely location. The rooms are a bit "dated" but roomy and very clean. My only reservations are that as a person with mobility issues, the rooms we were assigned required a lot of walking which I cannot do, we had to request (and got lucky) finding a ground-floor room because they have no elevators on the grounds and also, the beds are about 3 feet off the ground so I had great difficulty getting in and out of bed. But for folks with no physical limitations this place is great, and reasonably price because if you include breakfast (versus earning points) you save money -- and they offer a very generous and nice buffet brunch spread.

We will give five stars! Westin brand is reliable and we are huge fans of their style and structure. This particular property slightly dated. But the kids enjoyed the water slides and we enjoyed the pool area. Ground are very nicely kept and it’s beautiful to walk around! Staff and everyone on-site, amazing. Thanks for hosting us :)

First of all, the resort building and grounds are beautiful — truly stunning. However, that’s where the positives end. The room was dirty, and the sheets had visible stains. The next day, housekeeping never came, and we had to request service ourselves. The pool area was disappointing as well — the cabanas were filthy, and there was no bar open at all. If you book through Expedia or similar platforms, be aware that the hotel will still charge you an additional $50 per day for pool service and a resort fee. The restaurant was another letdown — the food was poor, and the staff seemed underqualified. To top it off, the adult pool was closed for a private event without any notice to guests. Aren’t we guests too? Such a disappointing and frustrating experience.

We had the most amazing experience here. They were great from the time we arrived until the time we left. David was exceptional, and made out poolside experience one for the books. It was my son's 6th birthday snd he got him and my 2 year old smoothies to celebrate He also made sure our cabana was close to the waterside so we could keep an eye on my son, who was constantly going down them. Carlos was great at for service at the pool and the other carlos was great for breakfast service. I didn't catch the dinner servers name at the Firestone lounge on Saturday, but she made my 2 year old comfortable by putting 2 of their chairs together and making a "bed" when he fell asleep at the table. The guy working the arcade bar both nights was another amazing person who's name i cant remember. He was very patient and attentive when my kids were being loud and messy. Overall I cant think of anything negative to say, it was outstanding. I would give it 10 stars if I could. My 6 year old is so autistic and he was the best version of himself all weekend. I have never been so happy with him and how he was behaving on any other trip. Also, the lifeguards hard to step in and help both when I wasnt close enough to do something. This is one for the books by far 🧡