Nice resort - we didn't partake in a lot of the amenities, so I may have scored higher had we done so. We stayed in a 3 bed/2 bath condo, which was very nice. Good location for running up and down the valley for winery tours and tastings. Golf course looked great.

This is my second time attending an event at Silverado Resort. Wow, this place is nice. All the staff were so friendly. The food was great. Previously, one of our friends got a room and we all loved hanging out there. They also have weddings here. Great job everyone at Silverado Resort.

My partner and I had a terrible experience sleeping at Silverado. We stayed in one of the "cottage" rooms which was incredibly disappointing. Unfortunately, we had an issue with our AC unit that caused both my partner and I to miss sleep. It was very apparent the ac unit was outdated and broken. Claiming to be a "4-star Resort" and charging high rates, I'm not sure how they would allow this to happen. When trying to reach out for help, we had no luck. The hotlines are useless. It will take multiple steps to get past automated help before you maybe get to someone that can assist. Other than the customer service and hotel accommodations, the resort, amenities, location, and golf are fantastic... but that doesn't make up for poor customer service.

Room was great and updated, beautiful resort, bar is very nice, close to a lot of nice wineries. Since there are 2 big pools one should be adults only, it was hard to relax by the pool with so screaming kids. The reason for the 2 star review is because of something extremely concerning that happened at check in. We stayed from 8/29-9/1. We checked in and were given keys to room 405, we go and scan the key, and there’s a couple in the room! We were both shocked, and we went to the desk, and we were offered a quick apology and a $25 credit. She said ‘oops, I meant to give you 407 not 405’ The shock hadn’t worn off so we went on with our day but the more we thought about it the more it bothered us, specially how nonchalant the staff member was about it. Thankfully my husband and I are good people, but what if the room was empty and all of their stuff was stolen? What if a crazy man was given the key and a woman was alone in the room? This was an extremely dangerous situation and the staff needs to be more mindful. We were worried the whole weekend about someone walking into our room. I hope whoever stayed in room 405 on 8/29 got a full refund because honestly for them to be walked in on was way worse than us walking in on them.

We stayed here for the weekend in a 2 bedroom suite with another couple. This place is a very popular wedding destination. Nice golf course. Nice grounds. The rooms are spread out all over the very large property and you have to drive away from the main mansion to get to your room which is a big hassle. We have a kitchen good for longer days with family but all the amenities are back at the main building. Off the Silverado Trail which runs parallel to Hwy 29 the main road in Napa Valley