My family stayed here while attending wedding in town It is an older property on a lovely golf course. Unfortunately this is standard Hollister which means good enough. But you should set the standards higher The rooms had cobwebs and I am told there was hair in the sink and in the sheets. Not acceptable. Bring your standards up and you will have more customers. I bought a gift certificate for my son's family. He was there 2 nights. Restaurant never open for breakfast and closed at 900 for dinner. Most people on vacation want breakfast and need later dinner. I so wanted this place to make a good impression. You didn't even have envelopes for your gift certificates. It takes little effort to take this from lower or mid level to at least 4 stars. This experience made me sad.

I booked a room for my newly wedded niece. The booking process was pleasant, however front desk service was less than expected. The desk person was mono toned, never cracked a smile, and offered no direction to the room location. They did however provide me with an e-key to enter the room to leave an arrival/wedding gift. Upon entry to the room, I noticed the room was very run down. Walls needed painting, there was a spot that had been repaired with visible wall mud exposed. The bathtub had a tinge/stain to it. There are several other rooms that looked to be vacant, so I am not sure why they put my niece and husband up in a room in such poor condition.

Ridgemark is a family friendly golf course. It’s nice. Not too fancy. They have a well stocked bar and the food is good.

We had to switch room as the ac was broken in the first. The staff was helpful with that but that was the only time they were. Called for extra towls and never got them the person i talked to wasvery dismissive and didnt seem to want to be there. The shower is a death trap if you can even shower. There was no water pressure it was more of a trickle then a flow, almost have to use a cloth to get cleaned as you get more water that way then from the shower head. The toilet is on the floor almost. The room was dirty and the walls looked it a kindergarten painted them. The floors were dirty along with the beds. The room has so much potential but lack the care of the owners or staff to make them great. It was a short trip and the only good thing was location to family we were seeing. The plus was it was pet friendly but you could tell the pet friendly rooms were all dirty and not completely done. Walls with pudy not painted base boards overly dirty or half missing. For the price of the room I expected something a little better. The wifi never worked guess have to be in or close to club house for that.

My friend and I stayed here while taking hang gliding lessons in Tres Pinos because of its proximity and reasonable price. I disagree with many of the reasons for bad reviews here. Our room was perfectly clean, all of the staff we interacted with were super friendly and helpful, and the food at the restaurant was great. The room is also spacious and comfortable and the scenery is gorgeous. The one bad thing, and this was a big one for us, was the spotty and poor wifi connectivity. Even in the main building I struggled to have conference calls and resorted to using my hotspot. I get that most people come here to play golf and not to work, but we were really relying on being able to work here in the afternoons and this was a bit of a letdown. So as much as I like this resort, I probably won't be back on future hang gliding trips unless this gets resolved.